CIO: Don't attempt BPM system without mapping process flows
My take on business process management systems starts with a story about software that charted process flows that came up when I was leading a project to select a new ERP system a few years ago.
A neat little article from Niel Nickolaisen about how he learned the hard way that mapping process flows is a pre-requisite to attempting BPM
Posted 4 months ago
by Gary
