Business Intelligence (BI) and the Case for Change! - Justin Honaman
As the economy recovers and businesses plan for cautious growth, companies must invest in solutions and platforms that enable a better understanding of their business, customers, channels and partners. They need to anticipate demand and business process needs while responding to new trends and emerging opportunities rapidly. Business decision-makers, sponsors and process owners need up-to-date, relevant information at their fingertips, anytime and anywhere.
via honaman.com
Some interesting thoughts and comments on this article related to how a process needs to change when it isn't working appropriately.
