No Use Cases. No Workflow Diagrams. No Notations and Standards. Not even a Project Charter (well, maybe). No Systems. No Automation. No Sandman. No Freddie Krueger.

I kept wondering many a time if I could start my Requirements Gathering without any of these and make it simple for my Business Users.

Sanooj Kutty at the SgIM blog posits a different approach to getting your requirements gathering down on paper. Rather than confuse everyone with numerous and complex versions of the truth just sit and ask the 5 W's - Who, What, When Where and Why. Simple. But is it effective?

The Process Ninja has a lightbulb moment when looking for.. a lightbulb. Some good thoughts here on customer service and thinking of things from the customer's point of view

Suppose we take those two controversial questions and apply them to the world of business process management.  Are great businesses, those leaders of industry emulated and admired by others, a result of an evolution that has taken place over many years?  Or, have they achieved their place at the front of the pack, through a spectacular change that has left the competition in their wake?

Some interesting views on BPM & business from the Bizappia blog

Active Endpoints’ Alex Neihaus points me to a post by his CTO Michael Rowley entitled “Which is simpler: BPMN or BPEL?”  I’m groaning before I even read it, because I know where Michael is headed.  Right off a cliff, in my view.Saying it’s a “simpler” way to go than executable BPMN 2.0, however, is a stretch

Bruce Silver on the debate between BPM and BPEL. Yes they are, in a sense, complementary, but is one easier than the other?

PBS is about orienting scenarios and policies around the “seek, model and adapt” cycle. Gartner is putting a fair amount of wood behind the PBS arrow and it just makes sense that BPM will play strongly to support PBS

Thought and comments from Gartner about the use of Pattern based Strategies and their link to BPM.

Laura Mooney, Vice President Corporate Communications, Metastorm, looks at how you can get cash and environmental savings in your organisation using business process management and enterprise architecture and modelling techniques

Interesting post from Laura about green initiatives and how they can be gleaned using BPM and EA.

To understand the purpose of the tool, we dedicated most of the time to explain the current problematic of usability on enterprise systems and why it is not going to be solved through traditional advances on the field of Business Process and Information Technology.

A few interesting thoughts on the human aspect of business process design which is often forgotten.

Are organizations systems? Are groups of people able to be divided in parts, where some parts are planning and controlling others, measuring output, and intervening when needed, to get the desired results? Or it this view limiting? Possibly even dangerous?

Great article from Roeland Loggen with some interesting perspectives regarding 'complexity' and how we might just be making things more complex than they need to be.

We are doing a lot of investment to make sure we retain current customers and we are watching the BPM market closely. We are also watching cloud computing; it's not a formal move, but we are moving the solution into an architecture that would be easy to deploy in the cloud

An Interesting short article from South African using BPM technologies in the workplace